Testimonial for JBM Systems and
Brooks Internet Software, Inc.

Hot News: JBM Systems and Brooks Internet Software help Congress during Anthrax Crisis OctoPDF saves almost 400 minutes daily (6.5 man hours daily).

February 3, 2002
Mr. Alan D. Wagoner
Tech Support Specialist
Brooks Internet Software, Inc

Dear Alan,

In October 2001 (and relating to the 09/11/01 disaster) the Ford House Office Building that houses the Congressional Budget Office (CBO) was closed for three weeks due to an anthrax contamination. During this period, the United States Senate and the House of Representatives continued working on the passage of appropriation bills that fund agencies of the federal government.

As legislation progresses from one stage to the next, CBO’s Budget Analysis Division (BAD) is required to provide Congress with estimates of future spending on a year-to-year basis.

Data production and distribution are critical components of CBO’s support activities. Under normal operation, BAD generates needed reports on a mainframe computer, prints the reports onsite at CBO, and sends them to congressional committees via messenger. High-speed printing was not available at our offsite location. Also, assuming reports could have been printed, there would have been no way to forward them to Congress - all messenger and mail services had been terminated.

It was decided that each report would be written to disk on the mainframe, then downloaded to individual analysts’ workstations, and subsequently opened in Word Perfect. Mainframe printer control characters were converted to their Word Perfect equivalents and the file was saved to disk. Finally, the file was available to congressional recipients by way of email. This process required approximately four minutes per file. Nearly one hundred reports per day were being generated and many required this special preparation - while we continued to search for a more eloquent resolution.

All mainframe printing at CBO’s home location is customized and distributed via your company’s product, RPM Remote Print Manager® software. Thus, it was natural that our staff turned to you in October for a solution to our offsite printing and report delivery problem. You immediately understood our situation and recommended a third party vendor, JBM Systems, who offered a product that integrated seamlessly with RPM. JBM Systems worked tirelessly to customize their product to fit our specific organizational needs.

Merely by designating a predefined print queue in RPM, our analysts now have the capability to download their specific report and within seconds have a PDF version as well as a text version available for immediate distribution via email or hard copy. We wish to extend our gratitude to JBM Systems for the excellent software, but most of all we wish to thank you for your concern and tireless dedication to the needs of our organization. I’ve been informed that this is not the first time you have devoted your efforts to solving our problems.

I would very much like to see JBM’s software become an integral part of your RPM product. You continue to be an outstanding source of knowledge regarding mainframe print distribution. Thank you, again, for the time and support your company has provided to CBO.


William J. Gainer, Associate Director
Management, Business and Information Services

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